Saint Louis MO Call Center Jobs: Call Center Sales Manager 1 ...

Wells Fargo

With you when you?re looking for a rewarding career

You have the skills and the passion to make a difference. At Wells Fargo, we?re with you. Our supportive environment enables our team members to build relationships with each other, our customers, and our communities.

Call Center Sales Manager 1
St. Louis, MO or Salt Lake City, UT
Responsible for managing the activities of a team of senior level investment focused outbound sales representatives in a telephone sales environment, ensuring that production/sales goals and client needs are met through business development and cross sell initiatives. Duties may include: coaches and develops a positive and productive work environment; coordinates and builds relationships with Wealth, Brokerage, Retirement and Community Bank business partners; reviews tracking and monitoring reports (such as talk times, contacts, accounts opened, cross-sell referrals, etc.) for efficiency and sales improvement opportunities; develops sales and referral skills; creates individual development plans with staff; promotes campaigns and to meet sales and referral goals; maintains adequate staffing level to meet production goals; ensures that regulatory licensure and continuing education requirements are met; identifies risks and makes sound recommendations to management; monitors calls to ensure that team members are giving accurate information and following approved practices; communicates company policy, procedures and practices; completes reports or project work as requested by business partners and senior management. Note: Incumbents must possess appropriate licenses prior to accepting the role (e.g., NASD Series 7, 63, 9 and 10 in the investment business).

Relocation assistance is provided for this role

Basic Qualifications:
? 5+ years management experience in a sales and customer service environment.

Minimum Qualifications:
? Experience as a leader, facilitator and developer of high performing team members to meet or exceed business goals and objectives, while fostering a team atmosphere.
? Strong sales management experience within a high volume, fast paced and constantly changing environment.
? Proven track record in establishing and driving sales and service excellence; identifying and presenting processes and/or operational enhancements to meet business objectives.
? Demonstrated time management, problem solving and analytical skills.
? Strong communications skills to include demonstrated experience as a collaborator who has built successful relationships and influenced throughout the business to drive results.
? Proven ability to think strategically and lead team to implement and deliver business objectives.
? Training and facilitation background.
? Strong written communication skills.
? Deep understanding of business development strategies, sales process.
? Proven hiring and interview skills.
? Deemed as thought leader and role model for all sales disciplines and effective sales behaviors.
? Ability to travel by air as needed.
? Series 7, 63, 9 and 10 Licenses needed prior to accepting this role

Preferred Skills:
? BA/BS or equivalent work experience

Join our team. Visit our career site at wellsfargo.com/careers and search by Requisition #3613855 to apply.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer M/F/D/V.
? 2012 Wells Fargo Bank, N.A. All rights reserved

Candidates Must apply via our web site.

madden 13 cover dalai lama tamera mowry slow jam the news madden cover obama slow jams the news metta world peace

winter classic mt rainier caucus stanford vs oklahoma state occupy rose parade vesta williams stanford